MiraOps

Georgiy Ermakov

Systems administrator — Microsoft 365, Outlook, Teams, Intune, Entra ID, Azure, AI

I take care of your company's IT remotely: email, staff laptops, access and security, AI tools. I set things up, keep an eye on them, and answer questions. English and Russian.

hello@miraops.io

Tell me what you have in a couple of lines — I'll reply and suggest where to start.

What I can help with

Microsoft 365
I run the tenant: users and licences, Exchange Online, Teams, SharePoint and OneDrive. Onboarding and offboarding without losing data, licence audits so you don't pay for seats nobody uses.
Devices
Windows, macOS, iOS and Android managed with Intune: a new laptop sets itself up, disks are encrypted, updates are under control, a lost device is locked remotely.
Access and security
Entra ID: multi-factor authentication, passwordless sign-in, Conditional Access, Defender for email and devices. If an account does get compromised, I handle the incident.
Email
Making sure mail gets delivered and stays out of spam: SPF, DKIM, DMARC, blocklists and complaints, message tracing. I migrate mail to Microsoft 365 from Google Workspace or another tenant.
AI in the company
Microsoft Copilot and agents for staff, Claude for documents, email and servers, solutions on Microsoft Foundry: answers from your internal documents. I pick what actually saves time and roll it out.
Azure and automation
Virtual machines, backups, hosting internal systems in Azure. PowerShell and Microsoft Graph scripts so routine work runs itself.

Also: domains and DNS, IT subscriptions and their billing, buying licences and hardware, Google Workspace.

About me

Georgiy Ermakov

Since 2005 I have run IT for a law firm with offices in several countries: email, documents, devices, security — and the move of the whole infrastructure to the Microsoft cloud: from Google Workspace to Microsoft 365, then Intune, Entra ID and Azure.

Microsoft certified: MS-900, AZ-900, AI-900; preparing for MD-102 (Intune).

Verify certifications on Microsoft Learn

LinkedIn profile